Hyatt is seeking an Information Systems Coordinator to support the hotel, residence, megaplex, and water park operations by ensuring the smooth functioning of all IT systems. The ideal candidate will have at least 1 year of experience as a System Administrator in the hotel industry, with strong knowledge of Opera PMS, Simphony POS, and network infrastructure. This role involves maintaining IT infrastructure, troubleshooting system issues, and providing technical support to various departments.

Key Responsibilities:

• Maintain IT infrastructure, ensuring all systems are functioning properly.

• Troubleshoot system issues and provide technical support to various departments.

• Manage Opera PMS, Simphony POS, and network infrastructure (LAN, WAN, Wi-Fi, Firewalls, VPNs).

• Diagnose and resolve hardware, software, and network issues efficiently.

• Offer technical support to hotel staff and guests, ensuring smooth operations.

• Work under pressure in a fast-paced environment to resolve issues swiftly.

• Provide on-call support during emergencies, as required.

Skills & Experience Required:

• Experience: Minimum 1 year of experience as a System Administrator in a hotel or hospitality environment.

• Technical Knowledge: Strong knowledge of Opera PMS, Simphony POS, and networking (LAN, WAN, Wi-Fi, Firewalls, VPNs).

• IT Skills: Experience with Windows Server, Active Directory, and IT support tools.

• Problem-Solving: Ability to diagnose and resolve hardware, software, and network issues efficiently.

• Communication: Excellent communication and interpersonal skills to support hotel staff and guests.

• Flexibility: Ability to work on-call and provide support during emergencies.

Why Join Hyatt?

• Be part of a globally recognized hospitality brand with a focus on delivering exceptional guest experiences.

• Work in a dynamic and supportive environment with opportunities for career growth and development.

If you are an experienced IT professional with a passion for the hospitality industry and the ability to handle IT systems in a fast-paced environment, apply today!