Grand Hyatt Dubai is seeking an Information Systems Coordinator to ensure the smooth operation of IT systems across the hotel, residence, megaplex, and water park. The ideal candidate must have at least 1 year of experience as a System Administrator in the hospitality industry and possess expertise in Opera PMS, Simphony POS, and network infrastructure. This role involves maintaining IT infrastructure, troubleshooting system issues, and providing technical support to various departments.

Key Responsibilities:

• Maintain and troubleshoot IT infrastructure, including networking, software, and hardware.

• Provide technical support to hotel staff and guests, ensuring seamless operations.

• Manage and optimize Opera PMS, Simphony POS, Windows Server, and Active Directory.

• Monitor and maintain LAN, WAN, Wi-Fi, Firewalls, and VPNs for secure connectivity.

• Diagnose and resolve hardware, software, and network issues efficiently.

• Work on emergency IT issues, including on-call support when required.

Qualifications & Experience:

• Minimum 1 year of experience as a System Administrator in the hospitality industry.

• Strong knowledge of Opera PMS, Simphony POS, and network infrastructure.

• Experience with Windows Server, Active Directory, and IT support tools.

• Ability to troubleshoot and resolve IT issues under pressure.

• Excellent communication and interpersonal skills to support staff and guests.

• Flexibility to work on-call and respond to emergency IT situations.

Why Join Grand Hyatt?

• Work in a prestigious, luxury hotel environment.

• Gain exposure to cutting-edge IT systems in the hospitality sector.

• Opportunities for career growth and professional development.

• Join a dynamic and fast-paced work culture.

If you have hospitality IT experience and a passion for technology, apply today!