Job Title: Housekeeping Attendant

Job Description:

Join JA Ocean View Hotel, Dubai, a premier hospitality destination, as a Housekeeping Attendant. In this role, you will be responsible for maintaining the highest standards of cleanliness in guest rooms, public areas, and service spaces. Your attention to detail and commitment to exceptional service will ensure a comfortable and memorable stay for our guests.

Key Responsibilities:

🛏 Room & Public Area Maintenance – Clean, maintain, and present all assigned areas in accordance with hotel SOPs, LQA, ISO, and Dubai Municipality standards.
🎁 Guest Supplies & Amenities – Ensure all rooms are stocked with the required guest supplies, toiletries, and courtesies per company guidelines.
⏳ Guest Requests & Service – Respond promptly to guest requests (within 15 minutes) to ensure customer satisfaction.
📍 Hotel Knowledge – Be well-informed about hotel facilities, restaurants, and operational hours to assist guests efficiently.
🌙 Turndown Service – Provide evening turndown service between 18:30 and 21:30, ensuring a welcoming room environment.
🧹 Trolley & Equipment Management – Maintain organized and presentable service trolleys, carts, and housekeeping areas.
🕵️ Security & Lost & Found – Report any suspicious activity, follow lost and found protocols, and adhere to security policies.
🔑 Key & Equipment Handling – Safeguard keys and housekeeping equipment, following all security procedures.
📋 Damage & Maintenance Reporting – Identify and report any damaged items or maintenance needs to the Line Manager.
🧺 Laundry Service Assistance – Collect guest laundry/dry cleaning items and ensure proper handover to the linen room.

What We’re Looking For:

✅ Previous experience in a housekeeping role preferred.
✅ Attention to detail and commitment to high cleanliness standards.
✅ Excellent customer service and communication skills.
✅ Ability to work efficiently in a fast-paced hospitality environment.
✅ Knowledge of hotel cleaning standards (LQA, ISO, Dubai Municipality).

📍 Location: JA Ocean View Hotel, Dubai