COCO Dubai is seeking a well-presented and personable Hostess to join its front-of-house team. As the first point of contact, you will be responsible for creating a welcoming atmosphere for guests, managing reservations, and delivering a high standard of customer service. This role requires strong interpersonal skills and the ability to multitask in a fast-paced environment.

Key Responsibilities:

• Greet and welcome guests upon arrival with a friendly and professional demeanor

• Manage table reservations and coordinate seating arrangements

• Answer phone calls and respond to guest inquiries promptly and courteously

• Maintain professional phone etiquette and communication

• Ensure an excellent guest experience from arrival to departure

• Handle guest concerns or complaints efficiently and professionally

• Utilize the 7Rooms reservation system for booking management

Requirements:

• 2 to 3 years of experience in a similar role within the hospitality industry

• Strong interpersonal and customer service skills

• Familiarity with 7Rooms reservation system is mandatory

• Excellent communication skills and professional phone etiquette

• Fluency in English is required; knowledge of Russian is a plus

• Ability to work proactively and stay organized during busy hours

Salary & Benefits:

• AED 6,000.00/month

• Additional tips included

• Dynamic and upscale work environment

Immediate Hiring:

This position needs to be filled as soon as possible.

How to Apply:

Interested candidates should apply via LinkedIn’s “Easy Apply” feature.