Sexy Fish Dubai is seeking a Guest Experience Manager to create unforgettable dining experiences for guests. This role involves welcoming guests, engaging with them during their visit, resolving issues gracefully, and ensuring seamless hospitality. The ideal candidate will have strong interpersonal skills, a passion for hospitality, and experience in a fast-paced restaurant environment.

Key Responsibilities:

• Warmly greet and welcome guests, ensuring a memorable first impression.

• Engage with guests during service, seeking feedback and enhancing their experience.

• Anticipate and fulfill guest requests, providing personalized service.

• Resolve complaints or concerns professionally and efficiently.

• Build and maintain relationships with regular patrons and encourage repeat visits.

• Coordinate with the restaurant staff and management to ensure seamless service.

• Identify and execute opportunities for exceptional guest experiences.

• Work closely with management to continuously improve guest satisfaction.

Requirements:

• Previous hospitality experience in a similar role.

• Exceptional interpersonal and communication skills.

• Experience using Seven Rooms Software is a plus.

• Strong problem-solving and conflict-resolution abilities.

• Impeccable grooming and presentation.

• Ability to work in a fast-paced and high-pressure environment.

• A passion for providing outstanding customer service.

• Flexible working hours, including evenings and weekends.

Benefits:

• Competitive salary (based on experience).

• Staff discounts and exclusive benefits.

• Career growth opportunities within the restaurant group.

• Training and development programs.

• Work in a vibrant, inclusive, and exciting hospitality environment.

Join Sexy Fish Dubai and be part of a world-class dining experience! 🍣✨ Apply now!