Emirates NBD is looking for a Graduate Trainee: Relationship Manager – Emerging Affluent to join its Priority Banking division. This role focuses on building and maintaining strong client relationships, providing financial solutions, and ensuring high-quality banking services. The selected candidate will handle Forex, Liabilities, and Asset requirements while working with salaried individuals within a specific income range.

Key Responsibilities:

• Client Relationship Management:

  • Build and maintain virtual relationships with clients to ensure retention and satisfaction.

  • Address service quality and operational concerns through dedicated relationship management efforts.

  • Ensure daily customer interactions to provide continuous support.

• Sales & Portfolio Growth:

  • Achieve financial targets by selling and cross-selling banking products.

  • Drive portfolio and asset growth, wealth referrals, and Forex transactions.

  • Close referrals successfully and expand customer financial portfolios.

• Compliance & Risk Management:

  • Adhere to operational risk policies, sales processes, and banking regulations.

  • Ensure compliance with Know Your Customer (KYC) procedures.

  • Safeguard Emirates NBD’s reputation by maintaining ethical standards.

• Service Quality & Professional Development:

  • Maintain exceptional service quality to enhance Customer Satisfaction (CSAT) scores.

  • Complete all mandatory training and certifications within required timelines.

  • Adhere to Emirates NBD’s dress code policy, punctuality, and professional standards.

Qualifications & Skills Required:

• Fresh graduates or candidates with some experience in banking, finance, or customer relations.

• Strong communication and interpersonal skills.

• Ability to build and maintain professional relationships in a financial environment.

• Knowledge of banking products, Forex, Liabilities, and Asset management is a plus.

• Strong attention to detail and compliance awareness.

About Emirates NBD:

Emirates NBD is one of the leading banking groups in the Middle East, providing innovative and customer-centric financial solutions. With a strong presence in the UAE and beyond, Emirates NBD focuses on wealth management, corporate banking, and retail banking services, ensuring excellence in customer service and financial growth.

Apply now to start your banking career with Emirates NBD and grow as a relationship management professional!