Job Title: Graduate IT Support Officer

Job Description:
Join a leading multinational bank in the UAE as a Graduate IT Support Officer, where you’ll be an integral part of the day-to-day IT operations. This role offers hands-on exposure to IT systems, user support, and cybersecurity in a dynamic and regulated banking environment. It’s an excellent opportunity for fresh graduates passionate about technology to kickstart their careers in the financial sector.

Key Responsibilities:

• Provide first-level technical support to internal users, addressing hardware, software, and connectivity issues.

• Assist with the installation, configuration, and troubleshooting of IT systems and infrastructure.

• Support network and system monitoring to ensure optimal performance and uptime.

• Help maintain accurate IT documentation, including asset tracking and support logs.

• Contribute to IT security practices, ensuring compliance with internal and regulatory requirements.

Client Description:
A prominent multinational banking institution with a robust presence across the UAE, known for fostering innovation and excellence.

Candidate Profile:

• Nationality: UAE National (with Family Book)

• Education: Bachelor’s degree in IT, Computer Science, or a related field

• Experience: Fresh graduates or candidates with up to 1 year of experience are encouraged to apply

• Strong problem-solving, communication, and team collaboration skills

• Eagerness to learn and grow within a professional IT environment

Job Offer:

• A structured pathway to develop your IT career in banking

• Practical experience in IT support, systems, infrastructure, and cybersecurity

• Mentorship from experienced professionals and career development opportunities