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Front Office Intern
Hyde Johannesburg Rosebank Dubai , UAE

SLS Dubai Hotel and Residences is a luxury 5-star lifestyle hotel under the Ennismore brand, part of the Accor group. Spanning 75 floors with 946 units, the hotel is one of the tallest in the region and offers a unique experience with award-winning design by Paul Bishop.


Position Summary:
As a Front Office Intern, you will be the first point of contact for guests and visitors, providing a warm and professional welcome. This internship offers hands-on experience in hospitality front office operations within a luxury hotel environment.


Key Responsibilities:

  • Greet and assist guests, clients, and employees with professionalism and courtesy

  • Answer and direct phone calls, take messages, and manage inquiries

  • Maintain a clean, organized, and welcoming front desk area

  • Handle incoming and outgoing mail, packages, and deliveries

  • Support with appointment and meeting scheduling

  • Perform general administrative tasks (filing, photocopying, data entry)

  • Assist other departments with clerical support as needed


Qualifications:

  • Currently pursuing a degree in Business Administration, Hospitality, Communications, or related field

  • Strong written and verbal communication skills

  • Proficient in Microsoft Office (Word, Excel, Outlook)

  • Positive attitude, punctuality, and professional appearance

  • Ability to multitask and work independently in a fast-paced environment


Additional Notes:

  • This is an internship position aimed at students or recent graduates seeking real-world hospitality experience.

  • All applicants must consent to data collection in accordance with Ennismore’s privacy policy.


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