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Chalhoub Group has been shaping the luxury landscape in the Middle East for over 70 years, acting as both a trusted partner to global luxury brands and a leader in innovation and experience-driven retail. With over 950 stores, 16,000 employees, and a strong digital presence, Chalhoub is committed to delivering excellence across fashion, beauty, jewelry, and lifestyle.
Our Group thrives on forward-thinking, sustainability, and a people-first culture—earning us Great Place to Work® certifications across several markets and the trust of some of the world’s most prestigious brands.
Your Role: Fashion Consultant
As a Fashion Consultant at Weekend Max Mara – Dubai Mall, you will drive exceptional client experiences and contribute to store performance through your style expertise, CRM activation, and commitment to customer loyalty.
Key Responsibilities
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Achieve individual and collective sales targets
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Deliver exceptional customer experiences within an omnichannel framework
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Capture and analyze customer data to inform business strategies
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Support product feedback, merchandising, and pre-buying insights
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Champion the MUSE Loyalty Program and assist customers with app functionality
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Ensure store compliance with Visual Merchandising (VM) and operational standards
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Collaborate on in-store events, activations, and marketing campaigns
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Execute timely Click & Collect processes as per SLAs
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Promote customer relationship management and retention initiatives
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Maintain awareness of brand-related social media and digital activity
What We’re Looking For
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Passion for fashion and luxury retail
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Excellent communication and interpersonal skills
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Strong clienteling ability with a customer-first mindset
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Energetic, proactive, and team-oriented
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Previous retail or fashion experience is preferred
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Familiarity with CRM tools and loyalty platforms is a plus
What We Offer
At Chalhoub Group, we turn ambitions into achievements by providing:
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Continuous learning & career development opportunities
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Internal mobility across a diverse luxury portfolio
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Competitive benefits package:
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Healthcare coverage
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Child education support
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Flexible & remote work options
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Exclusive employee discounts
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Join Us
We believe diversity, equity, and inclusion are vital to our mission. We welcome applicants from all walks of life—regardless of gender, nationality, ethnicity, disability, or background—to build a richer, more innovative team together.
