Chalhoub Group is seeking a dynamic and customer-focused Fashion Consultant to represent the Versace brand at Dubai Mall. This opportunity is part of the Emiratisation program, welcoming UAE Nationals who are passionate about fashion and luxury retail. Join a prestigious group that values innovation, sustainability, and exceptional guest experiences across the Middle East.

Key Responsibilities:

• Deliver exceptional customer service and achieve personal and store sales targets.

• Build and manage strong client relationships using an omni-channel approach.

• Provide insights on customer behavior, sales trends, and inventory performance.

• Ensure compliance with VM guidelines, SOPs, and service-level agreements (SLAs).

• Actively promote Chalhoub’s MUSE loyalty program and ensure accurate customer data capture.

• Support store events, marketing activations, and customer experience (CX) initiatives.

• Provide feedback on store operations and in-store product performance.

• Maintain a strong presence of brand knowledge, social media activity, and product offerings.

Candidate Requirements:

• Strong English communication and interpersonal skills.

• UAE National (Emiratisation opportunity only).

• Passion for luxury fashion, retail excellence, and customer interaction.

• Tech-savvy and familiar with CRM tools and loyalty programs (preferred).

• Willingness to work flexible shifts including weekends/holidays as required.

Job Type: Full-time
Location: On-site – Dubai Mall
Target Audience: Emiratis only (UAE Nationals)

Why Join Chalhoub Group?

✔ Represent a world-renowned luxury brand – Versace
✔ Be part of a Great Place to Work® ranked company
✔ Access career development, internal mobility, and diverse learning paths
✔ Enjoy a comprehensive benefits package including healthcare, education allowance, and employee discounts

Diversity & Inclusion Commitment:
Chalhoub Group celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds and abilities.