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Employment: Full Time
About Chalhoub Group
For over 70 years, Chalhoub Group has been the leading partner and curator of luxury retail in the Middle East. Representing over 400 global brands across fashion, beauty, jewellery, and lifestyle, we deliver world-class experiences across 950+ stores, e-commerce platforms, and mobile apps. With 16,000+ professionals across the region, our commitment to innovation, sustainability, and people-first culture has made us a certified Great Place to Work®.
The Role
We are seeking passionate and dynamic Fashion Consultants to join our team in Dubai. In this role, you will drive sales, deliver exceptional guest experiences, and support Chalhoub’s omnichannel strategy through CRM, customer engagement, and in-store initiatives.
Key Responsibilities:
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Achieve individual and team sales targets while ensuring high customer satisfaction.
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Build strong client relationships and capture customer data for CRM and loyalty programs (MUSE).
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Provide product feedback, track top sellers/slow movers, and share insights with management.
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Support visual merchandising (VM) standards, SOPs, and in-store activations.
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Assist with Click & Collect services within agreed SLAs.
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Promote marketing campaigns, in-store events, and brand social media initiatives.
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Contribute to customer experience (CX) enhancements and share improvement feedback.
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Stay updated on fashion trends and product knowledge to better assist customers.
Requirements:
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Strong communication skills in English (Arabic is a plus).
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Passion for fashion, retail, and customer engagement.
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This role is part of the Emiratisation program (UAE Nationals encouraged to apply).
What We Offer:
At Chalhoub Group, we believe in empowering talent. You will gain access to career development, training, mobility opportunities, health care, education support, flexible work policies, and exclusive employee discounts.
Join us in shaping the future of luxury retail in the Middle East.
Job Function: Sales – Retail
Industry: Luxury Retail / Fashion
