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Dubai Healthcare City Authority is looking for an Executive – Community Management to serve as the primary point of contact for residents and co-owners. The role involves managing resident relations, community engagement, maintenance coordination, compliance enforcement, and financial management to ensure a well-maintained and thriving community.
Key Responsibilities:
Community Engagement & Resident Relations:
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Act as the main liaison between residents, board members, and property management.
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Develop and implement community engagement programs and events.
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Address resident concerns and complaints professionally.
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Conduct surveys to assess resident satisfaction and gather feedback.
Communication & Compliance:
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Maintain effective communication channels (emails, newsletters, social media, and community boards).
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Keep residents informed about community policies, updates, and maintenance schedules.
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Ensure compliance with property regulations through inspections and enforcement of rules.
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Maintain accurate records of resident contacts, maintenance logs, and community events.
Maintenance & Property Coordination:
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Serve as the primary contact for maintenance requests.
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Oversee and schedule maintenance work to minimize disruptions.
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Work closely with contractors and service providers to ensure proper upkeep of the property.
Financial Management & Budgeting Support:
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Assist in budget tracking, financial reporting, and expense management.
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Support in preparing community budgets and tracking financial transactions.
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Assist in collecting dues, fees, and payments, ensuring timely follow-ups on outstanding balances.
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Monitor and report budget variances and financial concerns.
Qualifications & Requirements:
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Bachelor’s degree in Accounting, Finance, Commerce, or a related field.
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Minimum 3 years of experience in community management or a similar role.
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Strong problem-solving, communication, and conflict-resolution skills.
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Knowledge of property management regulations and compliance.
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Experience in budget tracking and financial reporting.
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Proficiency in Microsoft Office and database management.
Join Dubai Healthcare City Authority and contribute to enhancing community living standards in a dynamic and well-managed environment!
