Job Search



BESTSELLER is seeking a hands-on E-Commerce Operations Coordinator to join its team in Dubai. This full-time, on-site role is a unique opportunity to take full ownership of launching and scaling the local e-commerce platform across the MENA region. The ideal candidate will bring entrepreneurial spirit, digital operations expertise, and a passion for fashion retail in a high-growth environment.
Key Responsibilities:
-
E-Commerce Launch & Growth: Lead the complete setup and scale-up of the local e-commerce platform
-
Operations Management: Handle daily customer journey, campaign executions, content updates, and delivery operations
-
Frontend Oversight: Manage website visuals, product content, and promotions for a seamless brand experience
-
Global Coordination: Align with HQ for product setup, pricing strategies, and regional adaptations
-
Omnichannel Integration: Synchronize online campaigns with in-store experiences
-
Logistics & Fulfillment:
-
Monitor last-mile delivery and customer experience
-
Coordinate with retail staff for pick & pack
-
Develop robust systems for returns and warehouse operations
-
-
Marketing & Loyalty Collaboration:
-
Assist in planning and executing paid media ads (Meta, Google)
-
Support growth of the Customer Club through e-commerce tools
-
Handle initial customer inquiries and establish scalable support
-
-
Strategic Expansion:
-
Build roadmap for regional growth
-
Explore 3PL partnerships and warehousing solutions
-
Required Qualifications:
-
Minimum 3 years of experience in E-Commerce, Omnichannel Retail, or Digital Operations
-
Entrepreneurial and proactive approach with a “founder” mindset
-
Strong execution capabilities with strategic planning abilities
-
Experience working with cross-functional teams (Marketing, Tech, Retail)
-
Solid understanding of last-mile logistics and fulfillment
-
High-level English fluency; Arabic proficiency is a plus
-
Proven experience launching or scaling online platforms in emerging markets
-
Adaptable and resilient under evolving business needs
What You’ll Get:
-
Structured onboarding program
-
Fast-paced, innovative work culture that encourages new ideas
-
Full autonomy and direct ownership of impactful projects
-
Global exposure across Europe and Middle East
-
Strong brand portfolio with emphasis on style, quality, and sustainability
-
Employee discounts on all BESTSELLER brands
-
Long-term career growth, including team building and leadership opportunities
About the Company:
BESTSELLER is a global, family-owned fashion group representing leading brands like ONLY, VERO MODA, JACK & JONES, and NAME IT. With over 50 years of industry success, BESTSELLER is driving innovation and growth in markets across Europe, the Middle East, and beyond. Join a company where creativity, action, and ownership are valued — and where your work directly impacts business success.
Learn more: https://www.bestseller.com
