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The Ministry of Education – UAE is seeking a Director of the Digital Experience Department to oversee the Ministry’s digital strategy, service design, online initiatives, and team leadership. This full-time on-site role, based in Dubai, will involve driving human-centred design, digital adoption, and productivity, and implementing innovative technologies such as AI and Web3. The Director will report to the Assistant Undersecretary of Digital Transformation and AI.
Key Responsibilities:
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Lead and manage the digital experience strategy and initiatives within the Ministry.
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Oversee service and experience designs for digital channels and software, ensuring user-centric approaches.
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Foster digital adoption and productivity across various teams and services.
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Evangelize human-centred design principles and ensure their integration within projects.
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Collaborate with multi-disciplinary teams using agile/scrum methodologies.
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Ensure effective communication and outreach through digital channels.
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Stay current with developments in AI and Web3 technologies to support the Ministry’s objectives.
Candidate Requirements:
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Expertise in digital strategy, human-centred service design, and UX/UI management.
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Strong skills in software management, digital channels, AI, and/or Web3 technologies.
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Proven experience in managing multi-team agile/scrum operations.
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Excellent communication, copywriting, and team collaboration skills.
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Knowledge of the education sector and education platforms is a plus.
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Bachelor’s or Master’s degree in a related field.
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Proficiency in Arabic and English (IELTS 7+ or equivalent).
