Glow Beauty on Demand is hiring a Data Science Manager (Customer) for Al-Futtaim Automotive to lead customer-centric AI and analytics initiatives. The role focuses on predictive modeling, customer insights, and hyper-personalization to enhance marketing performance and the customer experience.

Key Responsibilities:

• Build and deploy predictive models for lead scoring, precision marketing, marketing attribution, customer segmentation, and hyper-personalization.

• Standardize and optimize marketing performance KPIs using advanced statistical methods and data visualization.

• Deliver actionable customer insights through cohort analysis, lifetime value modeling, churn prediction, and campaign performance analysis.

• Collaborate with stakeholders to identify and prioritize high-impact use cases backed by data-driven business cases.

• Lead and mentor a team of data scientists to deliver scalable AI/ML solutions improving marketing ROI and customer experience.

Qualifications / Skills:

• Bachelor’s, Master’s, or PhD in Marketing Analytics, Computer Science, or related field.

• 7+ years of experience in customer analytics, data science, and AI/ML solutions.

• Expertise in ensemble methods, gradient boosting, uplift modeling, multi-arm bandits, attribution models, clustering, recommender systems, and hyper-personalization.

• Proficiency in NLP, reinforcement learning, cohort analysis, lifetime value modeling, and churn prediction.

• Hands-on experience with Python, SQL, Databricks, scikit-learn, TensorFlow, PyTorch, Prophet, ARIMA/SARIMA, and modern AI/ML libraries.

• Experience with CRM systems, marketing analytics platforms, MLOps, LLMs, RAGs, and AI-based recommendation systems.

• Strong leadership, project management, and stakeholder management skills.

Company Overview:
Al-Futtaim Automotive, part of the UAE-based Al-Futtaim Group, operates across 10 countries in the Middle East, Asia, and Africa. The company distributes, manufactures, and services world-renowned automotive brands including Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM. With a 9,000-strong team, Al-Futtaim Automotive emphasizes customer-centric innovation, world-class omni-channel experiences, and growth opportunities for its employees.

Work Type: Full-time | On-site