Easygenerator, a Dutch EdTech scale-up headquartered in Dubai, is seeking a Customer Success Associate. The role focuses on helping organizations maximize adoption of Easygenerator’s award-winning authoring tool, guiding customers through onboarding, training, and ensuring long-term success. This is a hybrid role, ideal for proactive individuals passionate about learning technology and customer support.

Key Responsibilities:

• Engage proactively with customers to drive adoption and value realization.

• Deliver onboarding sessions, product trainings, and webinars.

• Support Customer Success Managers in tracking customer health and identifying growth opportunities.

• Improve and scale the onboarding experience to enhance customer satisfaction.

• Act as the voice of the customer internally to inform product development and strategy.

Qualifications & Skills:

• Bachelor’s degree or higher.

• 0–1 year of relevant experience.

• Excellent English communication, listening, and organizational skills.

• Natural ability to teach and guide users.

Job Type: Hybrid | Full-time
Location: Dubai, United Arab Emirates

About the Company:
Easygenerator is an AI-first EdTech scale-up trusted by global companies like Kellogg’s, T-Mobile, and Siemens. The company fosters a collaborative, international, and growth-oriented work environment.