Cybereason, a leader in cybersecurity solutions, is seeking an Arabic-speaking Customer Success Account Manager to join its EMEA CSM team in Dubai. The role involves building and maintaining strong relationships with Middle East clients, driving adoption, and ensuring they get the most value from Cybereason’s industry-leading cybersecurity solutions.

Key Responsibilities:

• Act as a trusted advisor to customers, ensuring effective product utilization.

• Build and maintain strong relationships with economic buyers and technical stakeholders.

• Drive customer adoption, retention, and revenue growth.

• Collaborate with internal teams to deliver high-quality customer experiences.

• Utilize Salesforce and metrics-driven approaches for account management.

Requirements:

• Minimum 3 years of experience in customer success, account management, or project management.

• Fluent in Arabic and English (written and spoken).

• Strong background in cybersecurity, SaaS, or enterprise technology.

• Excellent communication, time management, and relationship-building skills.

Why Join Cybereason?

• Work with a leading cybersecurity company.

• Stock equity options for new hires.

• Diverse and inclusive workplace culture.

• Access to advanced sales tools and professional growth opportunities.

This is a great opportunity for an experienced Customer Success Manager passionate about cybersecurity and client engagement in the Middle East market.