Sharaf DG Energy is looking for a Customer Service Representative to join its team in Dubai. The ideal candidate will be responsible for assisting customers, handling inquiries, resolving complaints, and promoting Etisalat products such as postpaid and prepaid plans, handsets, Elife services, and accessories.

Key Responsibilities:

✅ Identify and assess customer needs to provide effective solutions.
✅ Maintain detailed records of customer interactions.
✅ Follow company communication procedures and policies.
✅ Provide accurate information using the right methods and tools.
✅ Handle complaints, requests, and inquiries in a professional manner.
✅ Assist in the sales of Etisalat products and services.

Required Qualifications & Skills:

✔ Bachelor’s degree (Graduate required).
✔ Freshers or candidates with customer service experience are welcome.
✔ Strong communication and presentation skills.
✔ Ability to handle multiple tasks and manage time effectively.
✔ Customer-oriented with a flexible approach to work.
✔ Basic computer proficiency.
✔ Fluency in Arabic is preferred.
✔ Age limit: Below 30 years.

Why Join Sharaf DG Energy?

✅ Opportunity to work with a leading energy solutions provider.
✅ Career growth potential in a fast-paced customer service environment.
✅ Dynamic and team-oriented work culture.

📩 Apply now and become part of a growing team