TASC Outsourcing is seeking Customer Service Executives for immediate joining. The role involves managing high volumes of inbound and outbound calls, providing accurate information, resolving customer issues, and maintaining expert knowledge of company products and services. This is an on-site contract role suitable for candidates with strong communication and problem-solving skills.

Key Responsibilities:

• Handle inbound and outbound calls professionally and efficiently.

• Respond to customer inquiries regarding accounts, billing, services, or technical issues.

• Diagnose and troubleshoot issues using available resources; escalate complex problems as needed.

• Maintain thorough knowledge of company products, services, policies, and procedures.

• Provide excellent customer service while adhering to company standards.

Requirements:

• Prior experience in customer service or call center roles is preferred.

• Strong communication and problem-solving skills.

• Ability to handle multiple queries in a fast-paced environment.

• Professional, courteous, and customer-focused attitude.