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Ali & Sons Holding LLC, a renowned diversified conglomerate, is seeking a CRM Specialist for its Automotive Division in Abu Dhabi. This full-time, on-site role is ideal for professionals experienced in CRM systems and digital customer lifecycle management. The role focuses on enhancing prospect management, optimizing lead tracking, and driving workflow automation for improved sales and service performance.
Key Responsibilities:
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Manage CRM data across the full customer and lead lifecycle
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Ensure accurate tracking of leads from digital and offline sources
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Support sales campaigns with automated customer engagement
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Collaborate with Sales, Marketing, and Service teams
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Perform data audits and analyze CRM performance metrics
Required Qualifications:
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Minimum 2 years of experience in CRM operations or digital campaign management
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Proficient in Microsoft Excel (data analysis, reports, dashboards)
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Hands-on experience with Salesforce, Microsoft Dynamics, or similar CRM platforms
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Strong communication and coordination skills
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Fluency in English; Arabic is a plus
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Must be based in or willing to relocate to Abu Dhabi
Join a forward-thinking automotive team and play a pivotal role in data-driven customer engagement strategies.
