Job Description:

We are hiring a CRM Assistant to support our financial services team in Dubai. The ideal candidate will be detail-oriented, highly skilled in Excel, and proactive in problem-solving. This role involves maintaining accurate data records, streamlining reporting systems, and ensuring smooth CRM operations across departments. Candidates with a background in FinTech or financial services will be preferred.

Key Responsibilities:

• Collaborate with key departments to ensure seamless CRM operations.

• Maintain and improve reporting systems for data accuracy and performance tracking.

• Manage CRM data tasks, including integration, cleansing, processing, and assignment.

• Proactively identify and recommend workflow enhancements for CRM efficiency.

Requirements:

• Fluency in English (spoken and written) is essential.

• Expert-level proficiency in Excel and strong MS Office skills.

• 1+ years of experience in the FinTech or financial services industry preferred.

• Strong analytical thinking, problem-solving ability, and attention to detail.

• Ability to multitask, prioritize, and perform under pressure.

• Excellent organizational and communication skills for cross-team collaboration.

• High sense of confidentiality, professionalism, and adaptability.

• Able to work independently as well as in a team environment.

Compensation:

• Salary: AED 4,000 – 5,000 (all-inclusive, based on experience).

Job Function: Customer Service / CRM Support
Industry: Finance, Investment & Asset Management

About the Company:

A leading financial services provider in Dubai, offering tailored investment and financial solutions to help individuals and businesses achieve their financial goals with efficiency, reliability, and confidence.