• Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa, part of the prestigious Luxury Collection by Marriott International, is currently hiring a Communication Manager to join their team in Dubai. This is a full-time, on-site opportunity ideal for hospitality professionals with strong communication and guest relations skills.

In this role, you will be responsible for managing all aspects of guest check-ins, verifying guest information and payment, assigning rooms, issuing keys, and providing detailed property information. You will also be responsible for balancing financial reports, assisting with guest requests, and acting as a key support figure in guest relations.

Key Responsibilities:

• Process guest check-ins and check-outs with accuracy and professionalism

• Set up and manage guest accounts, ensuring Marriott Rewards and billing details are correctly entered

• Ensure rate compliance and resolve exceptions

• Manage all types of payments, issue receipts, balance transactions, and complete cashier reports

• Respond to guest inquiries and requests promptly and efficiently

• Serve as a point of contact for guest feedback, security issues, and incident reporting

• Support management in coaching, evaluating, and training front office staff

• Maintain a clean and professional appearance and ensure confidentiality and security of information

• Use POS systems and hotel software to manage guest interactions

• Maintain compliance with safety and quality standards of Marriott International

Preferred Qualifications:

• High school diploma or G.E.D. equivalent required

• At least 1 year of related work experience in the hospitality industry

• At least 1 year of supervisory or leadership experience

• Strong communication, interpersonal, and organizational skills

• Professional appearance and strong customer service mindset

• Ability to work flexible hours and perform physical tasks as needed

About the Company:
Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa are part of Marriott’s Luxury Collection, which includes more than 120 iconic properties worldwide. Known for delivering timeless luxury and authentic cultural experiences, these properties are ideal workplaces for hospitality professionals who are passionate about high-end service and memorable guest experiences.

Diversity & Inclusion:
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive, people-first culture. Discrimination on any basis, including disability or veteran status, is strictly prohibited.

Join a globally recognized brand where you can grow, belong, and make a meaningful impact every day.