Alfa Laval, a global leader in engineering innovation, is looking for a Commercial Excellence Manager, MEA to join their team in Dubai. The company specializes in refining, recycling, and purifying processes across industries such as water purification, clean energy, food production, and waste processing.

Key Responsibilities:

• Own and manage Alfa Laval’s awareness-to-lead-to-order process.

• Act as the local ambassador for CRM-related topics and data quality initiatives.

• Develop and execute commercial strategies based on customer data insights.

• Lead customer experience efforts and integrate them into cluster strategy.

• Plan and execute commercial support activities aligned with the marketing plan.

• Drive key CRM processes including lead, opportunity, contact, and account management.

• Ensure continuous progress on data quality improvements.

• Champion customer segmentation and experience enhancement initiatives.

• Lead commercial excellence activities across the cluster and contribute to global initiatives.

Skills & Experience Required:

• 8-10 years of experience in marketing, sales, and commercial excellence.

• Strong knowledge of IT ecosystems (CRM, ERP).

• Ability to translate data into actionable insights for strategic decisions.

• Proactive mindset with excellent communication and stakeholder management skills.

• Strong leadership and decision-making capabilities.

• Experience in customer journey management, funnel management, and customer segmentation.

Why Join Alfa Laval?

• Opportunity to work in a global, innovative environment with a focus on sustainability.

• Access to a diverse network of professionals worldwide.

• Career-building opportunities in a 140-year-old Swedish multinational company.

• A workplace that values diversity, inclusion, and personal growth.

If you are an innovative, solutions-oriented professional with a strong business acumen and leadership skills, apply now to be a part of Alfa Laval’s growing success!