Charterhouse is partnering with a renowned diversified conglomerate in the UAE, looking to hire a Collections Manager for their Real Estate/Property Management division in Dubai. This pivotal role involves managing the full collections process, developing and executing recovery strategies, and ensuring compliance with RERA and OA directives. The Collections Manager will drive performance through data insights, enhance customer engagement, and lead a high-performing team to achieve seamless collections and dispute resolution.

Key Responsibilities:

• End-to-End Collections Management: Lead the entire collections process, ensuring timely recovery of payments and compliance with UAE property laws.

• Recovery Strategy: Develop and execute effective recovery strategies based on data analysis to optimize cash flow and reduce outstanding balances.

• Regulatory Compliance: Ensure compliance with RERA regulations and OA directives while adhering to industry best practices.

• Team Leadership: Manage and motivate a high-performing team, setting clear goals, tracking performance, and resolving challenges effectively.

• Stakeholder Management: Collaborate with internal departments to ensure smooth collection processes and timely resolution of disputes.

• Financial Recovery: Maintain healthy cash flows by managing large-scale receivables portfolios of AED 1 Billion and above.

Requirements:

• Education: Bachelor’s degree in Finance, Accounting, or a related discipline.

• Experience: Minimum 7 years in collections within Real Estate/Property Management, with a strong understanding of service charge structures and regulatory frameworks in the UAE.

• Leadership Skills: Proven ability to lead teams and manage large receivables portfolios.

• Negotiation & Conflict Resolution: Strong negotiation and conflict resolution skills, with excellent stakeholder management capabilities.

• Technical Proficiency: Expertise in ERP and CRM platforms to manage collections effectively.

• Communication Skills: Excellent communication skills in English are mandatory.

About Charterhouse: Founded in 2004, Charterhouse is a leading recruitment consultancy based in Dubai, with a strong international presence across the Middle East, Asia, and Australia. With a focus on delivering bespoke recruitment solutions, Charterhouse has become a trusted partner for businesses seeking top-tier talent in various sectors.