TikTok’s Global Business Solutions (GBS) team is seeking a strategic and client-focused Client Solutions Manager (CSM) to join the dynamic Apps vertical within the METAP region (Middle East, Turkey, Africa, Pakistan). You’ll serve as a trusted advisor to clients across fintech, health, lifestyle, utilities, and service apps—guiding them through TikTok’s unique ad ecosystem and delivering solutions that accelerate their global growth.

This is more than a sales support role—it’s a hybrid of strategic consultancy, digital campaign execution, and relationship management, ideal for someone who thrives on driving performance through innovation and insight.

Key Responsibilities

• Strategic Consulting: Champion TikTok’s advertising solutions by tailoring product strategies to meet client goals

• Client Partnership: Foster long-term relationships with key clients and agencies, becoming their go-to digital expert

• Campaign Execution: Collaborate across cross-functional teams to deliver seamless and optimized ad campaigns

• Product Enablement: Educate clients on TikTok’s full suite of ad tools, helping them unlock growth opportunities

• Insight & Analytics: Monitor campaign performance and provide actionable insights using advanced data analytics

• Market Expansion: Support pre-sales efforts including research and strategic pitch development

• Problem-Solving: Troubleshoot performance issues and optimize real-time campaign results

• Growth Strategy: Focus on retention, upsells, and renewals by aligning client growth with TikTok’s evolving ad capabilities

• Innovation Loop: Provide feedback to internal teams to shape future ad product enhancements

• Review & Refine: Lead quarterly business reviews and optimize clients’ marketing efforts on TikTok

Qualifications

Minimum Requirements

• 3+ years in a client-facing digital advertising or performance marketing role (preferably app-based industries)

• Analytical mindset with strong familiarity in performance metrics, attribution, and campaign optimization

• Strategic thinker with a deep understanding of social media advertising and mobile growth strategies

• Proficiency in English and either Russian or Turkish (mandatory due to regional client portfolio)

Preferred Attributes

• Relationship-driven with a natural ability to build client trust

• Project management skills and comfort working cross-functionally in fast-paced environments

• Willingness to travel domestically and internationally

Why TikTok?

At TikTok, you’ll be part of a vibrant, global team working at the intersection of creativity and technology. Our mission is to inspire creativity and bring joy, and our team culture reflects that—curious, humble, resilient, and always pushing the envelope. When you join TikTok, you’re not just joining a company; you’re joining a community.