Whites is committed to delivering exceptional service experiences, ensuring client satisfaction and operational excellence. With a dynamic and customer-focused environment, Whites empowers its team members to provide superior client services while fostering continuous growth and innovation.

Job Description:
We are seeking a highly motivated and professional Client Service Representative to join our team in Dubai. This is an on-site, client-facing role (not back-office) that emphasizes superior service delivery and operational support across multiple business functions.

Key Responsibilities:

• Deliver exceptional client service, ensuring high levels of satisfaction.

• Manage all aspects of business operations including order management, client affairs, sales transactions, financial administration, and property maintenance.

• Collaborate closely with multiple departments to enhance operational efficiency.

• Communicate professionally across all mediums including face-to-face, telephone calls, chats, and emails.

• Actively participate in client retention programs and initiatives.

• Handle client complaints and feedback professionally and promptly.

Skills and Qualifications:

• Minimum of 2 years of relevant experience preferred (fresh graduates may be considered if other criteria are met).

• Background in client service roles, ideally in BPO/call centers, luxury brand retail, or 5-star hospitality.

• Excellent verbal and written English communication skills with a polished accent.

• Strong interpersonal skills to interact effectively with high-profile clients.

• Organized, detail-oriented, proactive, and skilled at problem-solving.

• Smart, professional appearance and confident demeanor.

• Positive attitude, high energy, and adaptability to technology.

• In good physical and health condition.

Employment Details:

• Job Type: Full-time

• Work Location: On-site (Dubai, United Arab Emirates)

• Training Location: Dubai

• Training Duration: 4–8 weeks

• Compensation: Competitive salary package with additional incentives and rewards.

Application Process:
Apply now to become a part of a dynamic team committed to delivering outstanding client service!