Job Title: Client Relationship Manager

Job Description:
We are seeking a Client Relationship Manager to join our team and build strong, long-lasting relationships with both existing and potential clients. You will work closely with various teams within the company to identify and engage relevant customers, focusing on improving customer retention, reducing churn rates, and driving sales growth through effective communication strategies. By understanding client needs and promoting company products and services, you will help meet sales targets while maintaining high standards of customer service.

Your role will also involve analyzing sales prospects through the creation of detailed reports, ensuring that communication with clients is dynamic and effective, both online and offline. You will collaborate with design, development, and executive teams to understand the products and services better, allowing you to plan targeted promotional activities that resonate with the market.

Key Responsibilities:

• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and retention.

• Identify and target potential clients, working with internal teams to generate leads and expand the customer base.

• Drive sales by employing modern communication techniques and following optimal consumer service standards.

• Analyze sales data and trends to generate accurate reports that guide strategic sales decisions.

• Coordinate with internal teams, including design, development, and executive teams, to gain insights into products and services for effective promotional strategies.

• Collaborate with clients to balance their needs with company goals, improving profit margins and ensuring mutually beneficial relationships.

Skills & Qualifications:

• Strong analytical skills to understand goals, target customers, and overcome challenges in sales-oriented activities.

• Excellent communication skills to interact effectively with clients, management, and the in-house team.

• Proven ability to achieve sales targets under pressure and improve conversion rates.

• Experience in leveraging modern communication channels for client engagement and sales growth.

• Ability to find the right balance between client requirements and company terms for improved profitability.