Phoenix51, in partnership with CISI, is looking for a Client Relationship Manager to join their MENA Hub in Dubai. This role is ideal for a commercially astute and self-driven professional with a passion for building and nurturing relationships. The Client Relationship Manager will focus on increasing membership, strengthening stakeholder relationships, and ensuring exceptional service to CISI members while contributing to the strategic growth of the organization.

Key Responsibilities:

• Increase membership through strategic outreach and engagement.

• Strengthen relationships with key stakeholders and members.

• Enhance member engagement with innovative strategies and initiatives.

• Provide exceptional service and support to members.

• Collaborate with internal teams to create and deliver high-quality events and services.

• Monitor market trends for potential growth opportunities.

• Represent CISI at industry events and conferences.

• Meet budget forecasts and drive qualifications uptake.

• Identify and create new opportunities for growth through member engagement.

• Travel regularly to engage with members and stakeholders in the market.

Personal Attributes:

• Excellent communication and interpersonal skills.

• Strong organizational, multitasking, and problem-solving abilities.

• Proactive and positive attitude with a high level of commercial awareness.

• Ability to work independently and within a high-performing team.

• Stature and professionalism to represent CISI effectively.

Commitment to Integrity and Ethical Conduct:

• Uphold the highest standards of integrity and ethical conduct.

• Ensure compliance with CISI’s code of ethics and professional standards.

• Promote a culture of transparency, honesty, and accountability within the team and organization.

Why Join Us:

• Work with a prestigious, globally recognized professional body.

• Collaborative and supportive work environment.

• Opportunities for growth and career development.

• Competitive salary and benefits.

• MENA Hub is a critical component of CISI’s global strategy, driving innovation and excellence in the industry.