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Claims Officer


A leading organization in Dubai is seeking a Claims Officer to manage the turnaround time (TAT) and reporting functions of its reimbursement team. This full-time, on-site role is ideal for candidates with a strong background in healthcare claims processing, data tracking, and stakeholder coordination.
Key Responsibilities:
- Oversee RI registration and payment processes.
- Track and monitor pending claims to ensure timely resolution.
- Maintain key performance indicators and ensure adherence to DTP turnaround standards.
- Prepare daily trackers for reimbursement claims.
- Coordinate with internal and external stakeholders to manage TAT effectively.
- Generate scheduled and ad-hoc reports as required.
- Support system projects including code mapping, UAT development, and implementation within defined timelines.
- Communicate with members regarding claims and policy matters.
- Handle VIP policies and special case processing with priority and accuracy.
Requirements:
- Bachelor’s degree in Allied, Alternate, or Allopathy medical fields.
- Additional insurance qualifications are a plus.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent organizational and multitasking abilities with a high sense of urgency.
- Fluency in English and Arabic, both written and spoken.
If you are detail-oriented and thrive in a fast-paced environment, this opportunity offers a chance to contribute meaningfully to a high-impact team.
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