Job Title: Claims Coordinator 

Job Description:

An established American company based in Business Bay, Dubai is seeking a detail-oriented and organized Claims Coordinator (Female) to join our team. This role is ideal for someone with prior experience in claims management and administrative coordination, particularly within auto or electronic warranty sectors.

The Claims Coordinator will be responsible for managing and processing claims, coordinating daily administrative operations, and ensuring smooth communication across departments such as Claims, HR, and Accounts. You will play a key role in supporting management, maintaining records, and improving overall office efficiency.

Key Responsibilities:

• Answer and direct phone calls professionally and efficiently.

• Manage daily office operations and ensure compliance with internal policies.

• Maintain electronic and hard copy filing systems related to car or electronic warranty claims.

• Assist in resolving administrative issues and support management in daily tasks.

• Coordinate and schedule meetings, appointments, and travel arrangements.

• Draft, edit, and manage business documents, reports, memos, and emails.

• Facilitate communication and coordination between internal departments.

• Manage Outlook calendars, emails, and scheduling for managers.

• Respond to internal and external requests for information promptly.

• Handle sensitive documentation and claims with the highest level of confidentiality.

Skills & Requirements:

• Proven experience in a Claims Coordinator or similar administrative role.

• Familiarity with office management systems and procedures.

• Proficiency in MS Office, especially Excel and PowerPoint.

• Strong organizational skills and the ability to multi-task effectively.

• High attention to detail and proactive problem-solving abilities.

• Excellent time management and ability to adapt under pressure.

• Experience in auto or electronic warranty claims is a significant plus.

• Must be currently residing in Dubai and able to work from Business Bay.

Preferred Candidate:

• Gender: Female

• Location: Business Bay, Dubai