Role Overview

On behalf of our client in the Property & Real Estate sector, we are seeking an experienced Chief Technology Officer (CTO) to take full ownership of mission-critical transactional systems.

This role is not focused on hands-on coding, but on architectural leadership, system reliability, security, and accountability. The CTO will be responsible for ensuring that all transactional platforms—covering payments, bookings, and state-driven workflows—operate accurately, securely, and consistently at scale.

The successful candidate will bring deep expertise in transactional architectures, understand real-world failure scenarios, and take ownership of production outcomes.

Key Responsibilities

• Architect, launch, and own transactional infrastructure, including payments, bookings, and system statuses

• Design and govern state machines and event-driven architectures

• Implement idempotent operations to prevent double charging and inconsistent system states

• Integrate and manage payment providers, including webhooks, retries, and reconciliation workflows

• Ensure end-to-end auditability and traceability across all system actions

• Oversee system security, including access control, roles, secrets management, and permissions

• Establish and manage production support processes, SLAs, incident response, and post-mortems

• Provide technical leadership and accountability for system performance, resilience, and reliability

Required Experience & Expertise

Transactions & Payments

• Proven experience with payment systems, webhooks, idempotency, and reconciliation

• Strong understanding that a successful API response does not always equal a successful transaction

Architecture & System Design

• Demonstrated experience designing and operating stateful and event-driven systems

• Ability to clearly articulate system states, failure recovery, retries, and delayed or duplicated events

Security & Governance

• Hands-on experience with RBAC, audit logging, and secrets management

• Background working with financially or legally sensitive data

Production Ownership

• Experience running live production systems with defined SLAs

• Exposure to real production incidents and structured post-mortem processes

• Strong ownership mindset with accountability for system outcomes

Strong Advantages

• Experience in FinTech, escrow, booking platforms, or wallet-based systems

• Background in regulated or quasi-banking environments

• Proven success in scaling transactional platforms

• Direct involvement in incidents with real financial impact

Profiles Not Suitable for This Role

• Experience limited to marketing websites, CRM systems, or admin panels

• Primary focus on UI/UX or front-end development

• No exposure to real-money transactions or production incidents

Work Environment

• High level of autonomy and responsibility

• Direct influence on core product and system architecture

• Quality-driven engineering culture

• Hybrid work model, with initial flexibility and a planned transition to combined office presence

• Role requires full professional commitment

Language Requirements

• English – Fluent

• Additional languages are a strong advantage

Recruitment Process

This role is published on behalf of our client.
Candidates are requested to submit their CV in English.

About the Company

Human Craft is a boutique HR consulting firm backed by professionals with 20+ years of international experience. The firm specializes in recruitment, people management, and corporate culture development across multiple industries.