Jumeirah Dar Al Masyaf, part of the world-renowned Jumeirah Group, is hiring a professional and service-oriented Butler – Front Office. The role is based within Madinat Jumeirah, a luxury beachfront resort known for its exceptional hospitality, Arabian elegance, and world-class guest experience. The Butler will be responsible for providing personalized service, ensuring smooth guest interactions, and maintaining the highest standards of luxury hospitality.

Key Responsibilities

• Greet and escort guests to their rooms, manage luggage, and deliver a warm, personalized welcome.

• Anticipate guest needs and provide tailored services, including handling amenities and special requests.

• Deliver seamless food and beverage service with expert knowledge of menus and service etiquette.

• Manage guest registration, cashiering, and essential administrative tasks.

• Handle and resolve guest concerns promptly through effective communication and service recovery.

Skills & Requirements

• Minimum 1 year of experience in a similar role within a luxury 5-star hotel.

• Background in Food & Beverage is an added advantage.

• Fluent in English; additional languages (Russian or European languages) preferred.

• Proficient in Microsoft Office, Opera PMS (Cloud), HotSoS, and Sevenrooms.

• Strong communication, interpersonal, and guest-handling skills.

Company Benefits

• Supportive and inclusive work environment.

• Learning & Development programs with clear growth pathways.

• Internal mobility across Jumeirah’s global network.

• Discounts on food, beverages, and hotel stays worldwide.

• Company-provided shared accommodation.

• Comprehensive healthcare & life insurance.

• Paid annual leave + flight to home country.

• Performance-based incentives.

• Competitive, tax-free salary (AED).