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dubizzle, a part of the renowned Bayut & dubizzle network, is hiring a Business & Operations Analyst to drive strategic growth through deep business insights and data-driven decisions. This on-site, full-time role in Dubai is ideal for professionals with experience in sales operations, business analytics, and CRM optimization. The role demands high analytical capability, cross-functional collaboration, and a passion for continuous improvement in sales and business performance.
Key Responsibilities:
Sales Performance & Business Insights:
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Analyze sales performance, market trends, and customer behavior to optimize strategy
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Track key sales metrics and analyze pipeline performance
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Conduct market research and competitive analysis to uncover new opportunities
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Deliver insights to senior leadership to support decision-making
Business & Process Optimization:
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Identify and recommend operational process improvements
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Support the enhancement of sales tools including CRMs and dashboards
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Align business tools and systems with strategic goals
Lead & Sales Data Management:
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Maintain accurate business and sales databases
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Conduct client research and allocate leads to account managers
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Ensure data quality across sales tools
Reporting & Data Analysis:
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Analyze large data sets to monitor trends and operational efficiencies
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Create performance dashboards and present actionable insights
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Benchmark against competitors and track enablement KPIs
Sales Team Enablement & Support:
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Provide actionable insights to improve sales performance
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Identify skill gaps and support training initiatives
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Ensure sales team stays updated on industry trends and regulatory changes
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Collaborate across departments to drive business success
Candidate Requirements:
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Bachelor’s in Business, Finance, Economics, or Data Analytics
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Minimum 3 years in Business Analysis, Sales Ops, or Sales Enablement
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Prior experience in e-commerce, classifieds, or pricing strategy is essential
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Strong background in CRM systems like Salesforce, Zoho, or HubSpot
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Proficient in Excel and data analysis tools
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Deep knowledge of sales processes and business strategy
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Industry knowledge in automotive or digital marketplaces is a plus
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Excellent communication and stakeholder management skills
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Strong analytical and problem-solving abilities
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Ability to thrive in a fast-paced, deadline-driven environment
Employee Benefits:
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Competitive tax-free salary
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Health insurance coverage
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Annual air ticket allowance
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Employee discounts across UAE
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Performance rewards & recognition
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Continuous learning and development opportunities
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A fast-paced, multicultural environment with 50+ nationalities
Job Type: Full-time (On-site)
Location: Dubai, United Arab Emirates
