Position Overview

We are seeking a proactive and results-driven Business Development Executive to support channel partners and customers in driving Technology Software Services (TSS) renewals. Based in Dubai, this role focuses on partner engagement, customer outreach, pipeline tracking, and renewal campaign execution within the IT and software services domain.

The ideal candidate will have experience in inside sales, renewals, or partner management and be comfortable working in a target-driven, outbound engagement environment.

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Key Responsibilities

• Work closely with channel partners to drive TSS renewal opportunities and improve renewal conversion rates

• Conduct outbound calls, follow-ups, and customer outreach to ensure timely contract renewals

• Plan and execute renewal-focused initiatives, including partner drives, campaigns, and customer engagement programs

• Monitor renewal pipelines, track progress, and support partners with required information and enablement

• Maintain accurate tracking of renewal accounts, activities, and partner interactions

• Prepare reports on renewal performance, partner metrics, and opportunities for improvement

• Coordinate and manage quarterly TSS Rewards Payout processes

• Collaborate with internal teams to ensure smooth execution of renewal strategies

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Candidate Requirements

• Experience in channel management, inside sales, renewals, or customer engagement

• Prior exposure to the technology or software industry is strongly preferred

• Strong communication and relationship-building skills with partners and customers

• Ability to manage multiple accounts and renewal activities simultaneously

• Proactive, target-oriented mindset with comfort in outbound calling and partner engagement

• Strong organisational and follow-up skills

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Skills & Competencies

• Channel partner coordination

• Customer renewal and retention management

• Pipeline tracking and reporting

• Outbound sales and tele-engagement

• Time management and multitasking

• Data-driven and detail-oriented approach

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Salary & Benefits

• Salary: AED 5,000 – 8,000 per month (inclusive of fixed allowances)

• Benefits: As per company policy and UAE labour law

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About the Company

Tally Solutions Pvt. Ltd. is a global leader in business software solutions, with a legacy dating back to 1986. Known for its simple yet powerful ERP products, Tally serves millions of users across industries in over 140 countries. With more than three decades of innovation and leadership, Tally continues to be a trusted technology partner for businesses worldwide