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Business Analyst, ACES Central Programs
Amazon Dubai , UAE

Amazon is seeking a Business Analyst for their ACES Central Programs to support, coordinate, and facilitate the implementation of new structures and activities across the AMET Fulfillment Centers (FC). The role involves owning FC process tracking, supporting the implementation of continuous improvement initiatives, and analyzing data to ensure the best customer experience at the lowest cost.

Key Responsibilities:

  • Support Fulfillment Center (FC) improvement plans to focus on the best customer experience at the lowest cost.

  • Take ownership of FC process tracking across the AMET region, including FC and ICQA analytics.

  • Support a culture of continuous improvement and lean thinking using data.

  • Track the effectiveness of Kaizen activities and maintain A3s.

  • Support the Fulfillment Center implementation agenda.

  • Standardize processes to Amazon and ECCF benchmark standards.

  • Liaise between FC and AMET/ECCF to leverage cross-FC process excellence.

  • Maintain relationships with AMET/ECCF Process Owners, FC Process Engineers, and finance teams.

Basic Qualifications:

  • 1+ years of experience with Microsoft Office products and applications.

  • Flexible schedule/shift.

  • BI Sage and SQL experience.

  • Strong analytical capabilities.

  • Python proficiency.

  • Excellent communication skills (written and verbal).

  • Fluent in English.

Preferred Qualifications:

  • Knowledge of Lean Six Sigma and its practical applications.

  • Wide knowledge of change management and continuous improvement methodologies.

  • Proven ability to develop and maintain large-scale databases and evaluate data sets.

Company: Q-Express Documents Transport
Job ID: A2907984


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