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Business Analyst
General Pension and Social Security Authority (GPSSA) Abu Dhabi , UAE

The General Pension and Social Security Authority (GPSSA) is seeking an experienced Business Analyst to join its Abu Dhabi-based team. This full-time, on-site position plays a pivotal role in analyzing and gathering business requirements, supporting system development, digital enhancements, and process integration. The role acts as a critical liaison between technical teams and business stakeholders to ensure efficient delivery of innovative and compliant solutions aligned with GPSSA’s strategic goals.

Key Responsibilities:

  • Analyze and document business requirements and workflows

  • Identify and recommend improvements for existing systems and processes

  • Translate business needs into technical specifications

  • Collaborate with internal teams and external vendors

  • Lead requirement workshops, interviews, and focus groups

  • Develop user stories, process maps, manuals, and documentation

  • Participate in system design, testing, and user acceptance phases

  • Conduct quality assurance and validation against business objectives

  • Stay updated with emerging technologies and industry best practices

  • Provide insights for strategic initiatives and roadmap execution

  • Monitor project delivery, risks, and stakeholder expectations

  • Integrate data analytics into solutions for informed decision-making

  • Ensure compliance with data privacy and security standards

Qualifications & Experience:

  • Bachelor’s degree in Computer Science, IT, or related field

  • Certified Scrum Product Owner (CSPO)

  • Minimum 5+ years of experience as a Business Analyst

  • Strong background in requirement analysis, solution design, and stakeholder engagement

  • Expertise in documentation, quality assurance, and digital transformation

  • Familiarity with business intelligence tools and project risk management

Job Location: Abu Dhabi Emirate, United Arab Emirates


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