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The General Pension and Social Security Authority (GPSSA) is seeking an experienced Business Analyst to join its Abu Dhabi-based team. This full-time, on-site position plays a pivotal role in analyzing and gathering business requirements, supporting system development, digital enhancements, and process integration. The role acts as a critical liaison between technical teams and business stakeholders to ensure efficient delivery of innovative and compliant solutions aligned with GPSSA’s strategic goals.
Key Responsibilities:
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Analyze and document business requirements and workflows
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Identify and recommend improvements for existing systems and processes
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Translate business needs into technical specifications
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Collaborate with internal teams and external vendors
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Lead requirement workshops, interviews, and focus groups
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Develop user stories, process maps, manuals, and documentation
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Participate in system design, testing, and user acceptance phases
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Conduct quality assurance and validation against business objectives
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Stay updated with emerging technologies and industry best practices
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Provide insights for strategic initiatives and roadmap execution
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Monitor project delivery, risks, and stakeholder expectations
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Integrate data analytics into solutions for informed decision-making
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Ensure compliance with data privacy and security standards
Qualifications & Experience:
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Bachelor’s degree in Computer Science, IT, or related field
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Certified Scrum Product Owner (CSPO)
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Minimum 5+ years of experience as a Business Analyst
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Strong background in requirement analysis, solution design, and stakeholder engagement
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Expertise in documentation, quality assurance, and digital transformation
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Familiarity with business intelligence tools and project risk management
Job Location: Abu Dhabi Emirate, United Arab Emirates
