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Bilingual Receptionist
DR Rosan Clinic Dubai , UAE

Job Title: Bilingual Receptionist (English & Arabic) – Healthcare Industry

Job Description:

We are looking for a Bilingual Receptionist to join our Dubai-based polyclinic. The ideal candidate should be fluent in English and Arabic (Syrian/Lebanese dialect preferred) and possess strong administrative and customer service skills. This role requires a presentable and hospitable professional who can efficiently manage client bookings, handle calls, and assist with data entry tasks.

Key Responsibilities:

  • Front Desk Management:

    • Welcome and assist patients with inquiries and appointments.

    • Ensure a professional and friendly reception environment.

  • Appointment & Scheduling:

    • Manage client booking systems and organize daily schedules efficiently.

    • Coordinate with medical staff to optimize patient flow.

  • Communication & Customer Service:

    • Answer phone calls promptly and professionally.

    • Provide clear information about services and policies.

  • Administrative & Data Entry:

    • Utilize accounting software for recording financial transactions.

    • Maintain accurate records of incoming and outgoing data.

Requirements:

  • Gender & Age: Female candidates aged 20-40 years.

  • Languages: Fluent in English and Arabic (Syrian/Lebanese dialect preferred).

  • Experience: 0-5 years in a similar role (healthcare industry preferred).

  • Technical Skills:

    • Proficiency in MS Word, Excel, Outlook, and PowerPoint.

    • Experience with booking and accounting software.

  • Personal Attributes:

    • Presentable and professional demeanor.

    • Strong organizational and time-management skills.

Additional Information:

  • Immediate joiners will be prioritized.

  • Applicants must attach a recent photo in their CV and mention their visa status.

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