Etihad Airways, the national airline of the UAE, is hiring a Beverage Control Officer to manage the airline’s complete beverage programme. This critical role encompasses the selection, supply, and stock control of all onboard and lounge beverages – both alcoholic and non-alcoholic. The ideal candidate will lead Etihad’s global beverage strategy, manage a significant beverage budget, and ensure a premium guest experience across all touchpoints.

Key Responsibilities:

• Oversee a USD 10+ million annual beverage budget across Etihad’s global network.

• Implement the end-to-end beverage strategy for both onboard services and hub lounges.

• Control ordering, forecasting, and timely supply in coordination with suppliers and internal stakeholders.

• Develop and innovate beverage menus aligned with brand standards, passenger expectations, and operational efficiency.

• Create standardized beverage recipes, specifications, and documentation for cabin crew and lounges.

• Manage relationships with suppliers, procurement teams, and other internal departments.

• Conduct audits and ensure compliance with quality standards across the network.

• Lead the design of beverage menus and manage styling/photography for marketing assets.

• Collaborate with procurement and supply chain teams for sourcing and evaluating beverage products.

• Ensure consistent delivery and service excellence in all aspects of the beverage experience.

Qualifications & Experience:

• Bachelor’s degree in hospitality, airlines, restaurants, or related field—or equivalent professional experience.

• Minimum of 5 years’ experience in the hospitality or airline sector, with a focus on beverage management and forecasting.

• Strong leadership skills with the ability to coordinate large teams and complex programs.

• In-depth knowledge of global F&B, especially beverages like coffee, water, wine, beer, spirits, and Champagne.

• Excellent communication and stakeholder management skills.

About the Company:
Founded in 2003, Etihad Airways has grown to become one of the world’s leading airlines, connecting passengers and cargo across six continents. With a focus on innovation, sustainability, and guest excellence, Etihad is rapidly expanding under its Journey 2030 strategy, aiming to double its fleet and triple passenger numbers within six years. With numerous awards for service, cargo, and loyalty programmes, Etihad is a top choice for travelers and aviation professionals alike.