Dubai Holding Entertainment is seeking an Attraction Supervisor to join the Park Operations team at Dubai Parks & Resorts (Motiongate). This role involves overseeing attraction operations, ensuring safety and operational readiness, managing team training, and handling administrative tasks. The supervisor will ensure that all attractions meet presentation standards and safety protocols, while also managing guest interactions and conflict resolution.

Responsibilities:

• Oversee the opening and closing of attractions, conducting safety and functional checks.

• Ensure operational readiness of attractions and team members, including conducting team briefings and tracking meeting minutes.

• Manage administrative tasks such as time and attendance records, daily paperwork, and break schedules.

• Monitor ride operations, ensure safety protocols are followed, and maintain compliance with SOPs.

• Resolve guest issues, document incidents, and escalate to management when necessary.

• Provide ongoing training for ride attendants, conduct evacuation drills, and ensure safety standards are met.

• Maintain inventory of equipment and perform risk assessments for attractions.

• Deliver performance-based feedback and support team members’ professional development.

Qualifications:

• Minimum 3 years of supervisory experience in the service, entertainment, or hospitality industry.

• Experience in operating attractions and leading multi-cultural teams.

• Strong conflict resolution and guest interaction skills.

• Detail-oriented with strong administrative skills (timekeeping, paperwork, reporting).

• Proficient in systems like Studio1 and Microsoft Office.

• Previous experience in theme parks or similar attractions is desirable.

Job Category: Entertainment, Operations
Job Type: Full-time
Location: Dubai, United Arab Emirates

Benefits:

• Competitive compensation.

• Career development opportunities.

• Collaborative and creative work environment.

Application Instructions:
Apply directly via the Dubai Holding Entertainment careers page.