Mashreq is one of the leading financial institutions in the UAE, recognized for its commitment to innovation, customer service, and robust credit and lending services. With a legacy of over five decades, we are shaping the future of banking through intelligent automation and a client-first approach.

Job Purpose

The Assistant Manager, Credit Evaluator will play a pivotal role in ensuring the integrity and quality of Mashreq’s retail lending credit process. The position is responsible for analyzing complex credit applications, maintaining compliance with credit policies, and driving automation initiatives that enhance customer experience and underwriting standards.

Key Responsibilities

• Analyze and assess credit proposals for retail lending products, including self-employed and complex cases

• Ensure consistent application of credit policies and adherence to product parameters

• Support the implementation of front-end credit automation systems to improve efficiency

• Monitor compliance with internal credit standards and recommend improvements

• Supervise credit reviews and standard operating procedures as per Product Program Guidelines

• Develop junior staff and act as a backup in the absence of the Team Leader or Assistant Manager

• Collaborate with Collections & Recovery to improve underwriting standards based on default insights

• Maintain strong credit portfolio quality to achieve targeted audit ratings and minimal write-offs

• Provide analytical support to marketing teams using customer insights for improved targeting

Required Qualifications and Skills

• 6–12 years of banking experience in credit analysis, underwriting, and credit operations

• Strong analytical and statistical evaluation skills

• Experience in auditing underwriting effectiveness and policy adherence

• Demonstrated leadership and mentoring experience

• Knowledge of credit policy development and banking regulatory frameworks

• Ability to manage teams, solve problems under pressure, and ensure policy compliance

• Customer-centric mindset and attention to detail

• Familiarity with automation tools, scorecard analytics, and banking technology systems

What We Offer

• A dynamic work environment in a prestigious financial institution

• Exposure to advanced credit risk strategies and automation systems

• Leadership development opportunities

• Performance-driven culture with growth potential

• Competitive compensation and benefits

Be part of Mashreq — where innovation meets opportunity in one of the region’s top financial institutions.