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After Sales Support – Policy Administrator Officer
Nextcare Dubai , UAE

Nextcare is a leading healthcare and insurance provider in the UAE, committed to delivering high-quality client services and ensuring operational excellence. The organization is part of the Allianz Group, a global leader in insurance and asset management, promoting employee growth, diversity, and well-being.

Role Overview:
The After Sales Support – Policy Administrator Officer will manage client data, ensure accuracy in card printing, generate reports, and handle administrative tasks to maintain high-quality service standards. The role requires attention to detail, project coordination skills, and proficiency with MS Office tools.


Key Responsibilities:

  • Coordinate the addition of new members into client schemes and databases.

  • Correct data errors, update member records, and modify databases to meet client requirements.

  • Ensure card printing meets established quality standards.

  • Generate daily and periodic performance reports.

  • Perform advanced tasks including design and photo editing.

  • Maintain precise records for internal and external audits.


Key Requirements:

  • Bachelor’s degree; medical background preferred.

  • Experience in Project Coordination is advantageous.

  • Authorized to work legally in the UAE.

  • Proficient in MS Office (Excel, Word, Outlook, PowerPoint) and internet research.

  • Physically capable of performing job duties.


Benefits:

  • Personal and professional development through courses and targeted programs.

  • Opportunities for international mobility and career progression.

  • Work Well programs promoting employee health, well-being, and work-life balance.

  • Inclusive and diverse work environment welcoming all backgrounds and abilities.


Job Details:

  • Position: After Sales Support – Policy Administrator Officer

  • Location: Dubai, UAE

  • Work Type: Hybrid, Full-time

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