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Citizens School, Dubai, is seeking a proactive and detail-oriented Admissions Officer to manage the admissions process, student records, and compliance requirements. The role ensures smooth operations by maintaining clear communication with families, coordinating admissions events, and providing timely reports to support the school’s enrollment strategy.
Key Responsibilities:
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Handle KHDA-related tasks, including uploading and maintaining student files, liaising with parents, and coordinating with compliance representatives.
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Prepare and share weekly admissions reports.
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Record and distribute meeting minutes as required.
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Manage inquiries and redirect them to relevant team members.
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Maintain and update corporate/nursery contracts and relocation agreements.
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Support and coordinate admissions events such as open mornings, stay-and-play, and coffee mornings, ensuring proper setup, branding, and social media visibility.
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Send out updates, seasonal greetings, and promotional material to prospective families via HubSpot/iSAMS.
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Provide front desk support: greet visitors, answer inquiries, and resolve issues professionally.
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Draft and update admissions documents, reports, and manuals.
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Organize and facilitate meetings, special events, and outside school admissions events.
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Conduct application reviews, screenings, and interviews with prospective students and families.
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Provide information regarding financial aid options, school policies, and admissions deadlines.
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Maintain accurate student databases, trackers for transfers/leavers, and bursary lists.
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Ensure parent handbooks, contracts, and welcome packs are updated.
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Reach out to corporates to sign contracts and boost enrollments.
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Ensure discount policies are properly applied and updated.
Skills & Qualifications:
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Bachelor’s degree in Business Administration, Education, or a related field (preferred).
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2–3 years of experience in school admissions or administration.
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Strong understanding of UAE school regulations and KHDA requirements.
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Proficiency in MS Office and school management systems (e.g., iSAMS, HubSpot).
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Excellent communication, customer service, and interpersonal skills.
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Highly organized with strong attention to detail.
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Ability to multitask under pressure while maintaining confidentiality.
Company Details:
Citizens School is a leading educational institution in Dubai, dedicated to delivering exceptional learning experiences that prepare students for the future. With a strong commitment to safeguarding, diversity, and inclusion, the school fosters a supportive and inspiring environment for students and staff alike.
