Deliveroo is seeking an Account Manager for the Retail division to manage top National and SMB Retail/Non-food partners in the UAE. The role involves onboarding new partners, maintaining existing partnerships, and driving business growth through proactive analysis, marketing strategies, and continuous improvement. The Account Manager will be the primary contact between the partners and Deliveroo, ensuring seamless communication and fostering growth across multiple categories such as electronics, beauty, and pet accessories.

Key Responsibilities:

• Manage relationships with top Retail/Non-food partners, becoming an expert in the retail space as the division scales.

• Drive partner performance by managing business growth through data analysis, meetings, improvement projects, and growth opportunities.

• Oversee marketing and promotional planning for Retail/Non-food partners.

• Develop value propositions including product selection, promotions, pricing, and service levels.

• Work with compliance, legal, and operations teams to ensure best practices.

• Own the execution of site roll-outs and manage partner expansion.

• Represent Deliveroo across partner organizations, ensuring internal stakeholder support.

Qualifications & Experience:

• 3-4 years of experience in account management, business development, or commercial roles, preferably in the Retail or Pharmacy industry.

• Strong negotiation skills with the ability to drive mutual value for both partners and Deliveroo.

• Excellent relationship-building, organizational, and communication skills.

• Experience in working with data to drive actionable insights and business growth.

• Ability to create innovative strategies and work at a fast pace to drive joint business growth.

• Experience working in a high-growth dynamic company is preferred.

Salary & Benefits:

• 25 days of annual leave + public holidays

• Comprehensive medical insurance

• Annual flight allowance

• Free Deliveroo Plus membership

• Enhanced maternity & paternity benefits

• End-of-year parties and regular social events

• Collaborative and fun team culture.