DiliTrust, a leading SaaS provider in Europe, is looking for an Account Manager to join its team in Dubai. The role involves consulting, training, and supporting customers in optimizing their use of DiliTrust solutions while managing project delivery with a focus on Legal Tech advancements.

Responsibilities:

• Consult and advise customers on optimal structure and use cases for DiliTrust solutions.

• Provide training and support for both new and existing customers.

• Assist in creating documentation to improve onboarding processes.

• Identify potential risks and develop strategies to mitigate them.

• Monitor project progress, ensuring timely and high-quality delivery.

• Maintain strong customer relationships and collaborate with the CS Global Team to share best practices.

• Identify areas for process improvement to enhance efficiency and productivity.

• Support ongoing departmental activities and initiatives.

Requirements:

• 3 to 5 years of experience managing SaaS projects from initiation to completion.

• Fluent in English, Arabic, and French (German is a plus).

• Willingness to travel within GCC, Africa, and Morocco (1 to 2 trips per semester).

• Strong understanding of project management methodologies, tools, and best practices.

• Excellent communication, leadership, and interpersonal skills.

• PMP or other project management certifications are a plus.

Perks & Benefits:

• Be part of a fast-growing international company with offices in France, Italy, Spain, Canada, Germany, Dubai, and Mexico City.

• Work in a multicultural environment with over 25 nationalities.

• Competitive compensation and opportunities for career growth.

• Strong emphasis on work-life balance.

• Join at a key moment of expansion with exciting growth opportunities.

About DiliTrust:

DiliTrust is transforming legal departments worldwide with cutting-edge Legal Tech solutions. With 2,300 customers in 50 countries, including 80% of CAC 40 companies, DiliTrust is on a mission to become the first French Legal Tech Unicorn. Recognized as a “Happy at Work” company since 2019, DiliTrust fosters an environment of innovation, trust, and collaboration.

Join us and be part of the Legal Tech revolution!