As a Hostess at AWJ, you will be the first point of contact for guests, providing a warm welcome and ensuring a smooth and pleasant dining experience. Your role involves greeting guests, managing reservations and waitlists, introducing guests to the waitstaff, and addressing any inquiries with professionalism and courtesy. You will play a vital part in supporting the team and contributing to overall guest satisfaction.

Key Responsibilities

• Greet guests with a friendly attitude and escort them to their assigned dining area.

• Present menus and introduce guests to the waitstaff for seamless service.

• Address immediate guest questions and inform them about current promotions.

• Manage incoming reservation requests and respond to inquiries efficiently.

• Organize and manage waiting lists, ensuring timely guest seating.

• Assist the team with related tasks to support smooth operations.

Requirements

• 1-2 years of experience in a similar hostess or customer-facing role.

• Excellent English communication skills; additional languages are a plus.

• Ability to confidently describe and explain the menu to guests.

• Comfortable working in both indoor and outdoor environments.

• Strong interpersonal skills with a collaborative and team-oriented mindset.

• Highly self-motivated with leadership and multitasking abilities.