Terms and Conditions

1. Introduction
   Welcome to LearnWithFaiz FZC. By purchasing our services, you agree to comply with the following terms and conditions. These terms ensure a clear understanding between us and our clients, providing a foundation for a smooth service experience.
2.  Service Details and Descriptions
   Each service we offer is carefully designed to meet specific educational and career development needs. Detailed information about what each service includes can be found on our website. If you need further clarification, feel free to contact us.
3.  Payment and Fees
   Payment in full is required at the time-of-service purchase. We accept multiple payment methods, including credit/debit cards and secure online platforms. If any additional fees apply, such as for expedited services, they will be clearly communicated before payment is processed.
   • Recurring Payments
     For subscription-based services, you will be billed automatically at the start of each billing cycle. To cancel and avoid being charged for the next cycle, please contact us before the current cycle ends.
4. Refund and Cancellation Policy
   We operate a strict no-refund policy. Once you engage with our services, the process is initiated, and the service is considered delivered. Please review service descriptions carefully before purchase.
   • Cancellation of Subscriptions
     You may cancel recurring subscriptions by contacting us. Cancellation will take effect at the end of the current billing period, with no further charges.
5. Service Delivery Timelines
   We provide estimated delivery timelines for each service. These are guides and may vary based on the complexity of work and our current workload. We will keep you informed of any significant delays.
6. No Guarantee of Outcomes
   While we strive to offer high-quality services, we cannot guarantee specific outcomes such as job placement or interview invitations. Success depends on various factors beyond our control.
7. Client Responsibilities
   To ensure we deliver the best possible service, it’s essential that you provide accurate and up-to-date information. Your active participation in the process is crucial for achieving the desired results.
   • Information Submission
     You must submit all required information within 30 days of purchasing our service. If not provided, we will proceed with the details we have. Any revisions post-delivery may require additional services.
8. Revisions and Adjustments
   You may request revisions to your CV or other services. However, once you’ve secured a job, updates reflecting your new role will require a new service purchase.
9. Confidentiality and Data Protection
   We are committed to protecting your privacy and personal data in accordance with UAE regulations. Your data will be securely stored and used only for service delivery. We do not share your data with third parties without your consent.
   • Data Retention and Deletion
     We retain client data for the duration of the service and a reasonable period afterward for administrative purposes. You may request data deletion in writing, and we will comply unless required by law to retain it.

10. Complaints and Dispute Resolution
    If you have any issues, please email us at support@learnwithfaiz.com with a detailed description. We aim to resolve complaints quickly and fairly. If necessary, we can arrange a phone call to discuss the matter further.

11. Intellectual Property
    All products we create, including CVs and profiles, become your property upon delivery. You may modify them as you see fit, though we recommend our review to maintain their effectiveness.

12. Operating Hours
    Our business hours are from 9 AM to 6 PM, Monday to Saturday. We strive to respond to all inquiries within 72 hours, especially during busy periods.

13. Additional Services and Recommendations
    Occasionally, we may recommend third-party tools or services to complement our offerings. However, we are not responsible for these third-party services, and you should review their terms independently.

14. Liability Limitation
    LearnWithFaiz FZC will not be held liable for any losses or damages resulting from the use of our services. By using our services, you agree to do so at your own risk.

15. Governing Law and Jurisdiction
    These terms are governed by the laws of the UAE, specifically within the Sharjah SPC Freezone. Any disputes will be subject to the jurisdiction of the courts in this area.

16. Changes to Terms
    We reserve the right to update or modify these terms at any time. Changes will take effect immediately upon publication on our website. Continued use of our services constitutes acceptance of the revised terms.

17. Acceptance of Terms
    By purchasing or using our services, you confirm your acceptance of these terms and conditions. Please review them periodically to stay informed of any updates.