Location: Dubai, UAE
Employment Type: Full-Time
Industry: Marketing, Advertising & PR
Nationality: Any

About the Role

We are seeking a proactive and detail-oriented Digital Client Servicing Executive to join a dynamic advertising agency in Dubai.

This role focuses on managing day-to-day client relationships and coordinating integrated, digital-led campaigns. You will act as a key liaison between clients and internal teams, ensuring seamless communication, timely execution, and high-quality delivery across digital platforms.

The ideal candidate brings a strong understanding of digital marketing channels and thrives in a fast-paced agency environment with a client-first mindset.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned clients

• Build and maintain strong, long-term client relationships

• Understand client objectives and ensure campaign alignment with business goals

• Provide proactive updates and ensure client satisfaction

Digital Campaign Coordination

• Coordinate the execution of campaigns across social media, paid media, websites, and digital activations

• Work closely with creative, digital, and production teams

• Ensure timely asset delivery and campaign launches

• Monitor timelines and manage deliverables within agreed deadlines

Briefing & Internal Collaboration

• Prepare clear and structured briefs for internal teams

• Ensure alignment between creative output and client expectations

• Facilitate smooth communication between clients and agency stakeholders

Reporting & Performance Tracking

• Compile campaign performance reports using data from digital specialists

• Translate analytics into actionable insights and client-friendly recommendations

• Track KPIs and support optimization strategies

Market & Competitor Insights

• Conduct market and competitor research

• Stay updated on digital trends, platform updates, and best practices

Event & Activation Support

• Assist in coordinating digital components of events, launches, and activations

• Support integrated campaigns combining online and offline touchpoints

Project & Time Management

• Manage multiple campaigns simultaneously

• Identify potential risks or delays and escalate when necessary

• Maintain strong attention to detail across all deliverables

Required Qualifications

• Bachelor’s degree in Marketing, Advertising, Communications, or related field

• 1–3 years of experience in client servicing, account management, or digital marketing within an agency environment

• Strong understanding of digital channels (social media, paid media, websites, email marketing)

• Excellent communication and presentation skills

• Strong organizational and time management abilities

• Proficiency in Microsoft Office

• Familiarity with tools such as Google Analytics and Meta Business Suite is an advantage

Core Competencies

• Client Focus: Understanding client needs and delivering measurable value

• Digital Awareness: Knowledge of digital platforms, metrics, and campaign performance

• Coordination & Organization: Ability to manage multiple projects effectively

• Communication: Clear, professional interaction with clients and teams

• Problem Solving: Proactive and solutions-oriented approach

• Adaptability: Comfortable working in a fast-paced agency setting

About the Company

Space Oddity is a fully integrated advertising agency established in 2009, with offices in the UAE and Lebanon. The agency combines strategic expertise with creative innovation, delivering groundbreaking concepts through strong technical know-how and a distinctive approach.