Position: Operations & Administration Executive

Location: Dubai, UAE
Employment Type: Full-Time
Industry: Education / Performing Arts

We are launching a Premium Performing Arts Academy in Dubai and are seeking a proactive and highly organised Operations & Administration Executive to support the smooth day-to-day running of the academy.

This role will work closely with teaching staff, partner schools, parents, suppliers, and external stakeholders to ensure effective communication, operational efficiency, and a positive student experience. The successful candidate will play a key role in coordinating schedules, managing data, improving processes, and ensuring compliance with academy procedures.

Key Responsibilities:

• Coordinate daily operational and administrative activities across the academy.

• Liaise with staff, parents, schools, and external partners to ensure accurate information flow.

• Assist with scheduling classes, rehearsals, events, and faculty timetables.

• Maintain student records, attendance data, and CRM systems.

• Support process improvements to enhance operational efficiency.

• Ensure compliance with academy policies and administrative procedures.

• Assist in resolving operational issues in a timely and professional manner.

• Support event planning, showcases, and academy initiatives.

• Manage documentation, reporting, and internal communications.

• Provide administrative support during peak periods, including evenings and weekends when required.

Requirements:

• Bachelor’s Degree or equivalent qualification.

• Minimum 2 years of experience in operations or administration (preferably within education, performing arts, or service delivery environments).

• Strong English communication skills (verbal and written).

• Advanced proficiency in Microsoft Office applications.

• Experience using CRM platforms is advantageous.

• Excellent organisational and time management skills.

• Ability to multi-task and manage peak workloads efficiently.

• Strong interpersonal skills with the ability to collaborate across teams.

• Ability to work independently and take initiative.

• Flexibility to work evenings and weekends when required.

Key Competencies:

• Operational Coordination

• Administrative Excellence

• Stakeholder Communication

• Time & Task Management

• Problem Solving & Process Improvement

• Customer-Focused Mindset

About the Company

STS Group provides transport and technical services across the education and corporate sectors in the GCC. Headquartered in Dubai, the company employs over 3,000 team members and is committed to delivering safe, timely, and smart passenger transport solutions.