Location: Dubai, UAE
Employment Type: Full-Time
Industry: Construction
Job Function: HR, Recruitment & Training
Nationality: Open

Guildhall is seeking a Senior Employee Welfare Officer to support and enhance employee well-being, engagement, and welfare standards for a diversified construction and landscaping group operating across the UAE.

This role plays a critical part in ensuring compliance with UAE Labour Law while fostering a safe, supportive, and engaged workforce. The successful candidate will act as a key liaison between employees, HR, and management, with particular responsibility for labour accommodation, welfare programs, and grievance management.

Key Responsibilities

Employee Welfare & Engagement

• Develop, implement, and oversee employee welfare and engagement programs in line with UAE Labour Law and company policies

• Organise initiatives focused on health, safety, well-being, recreation, and employee assistance

• Promote engagement activities including wellness programs, team-building initiatives, and cultural events

• Advise employees on welfare-related matters, benefits, entitlements, and support services

• Ensure clear communication of available welfare resources, insurance coverage, and assistance programs

Compliance & Policy Administration

• Ensure welfare initiatives comply with UAE Labour Law and statutory requirements

• Monitor employee accommodations, living conditions, and work environments to ensure safety and regulatory compliance

• Support HR with statutory benefits administration including medical insurance, leave entitlements, and workplace safety requirements

• Maintain accurate records of welfare incidents, complaints, and corrective actions

Grievance Handling & Employee Relations

• Act as the first point of contact for employee grievances and welfare-related concerns

• Investigate issues, mediate conflicts, and recommend appropriate resolutions

• Escalate serious or sensitive cases to HR or senior management while maintaining confidentiality and professionalism

Health, Safety & Well-being Support

• Monitor workplace health and safety practices and recommend improvements

• Support occupational health initiatives, wellness campaigns, and preventive care programs

• Coordinate with medical providers, insurance partners, and wellness vendors

• Organise health awareness sessions, vaccinations, and periodic medical check-ups

Labour Accommodation & Camp Management

• Oversee day-to-day operations of employee and labour accommodation camps, ensuring hygiene, safety, and welfare standards

• Monitor camp capacity, occupancy, and compliance with UAE labour accommodation regulations

• Coordinate new camp setups, renewals, maintenance, and facility upgrades

• Address camp-related complaints, grievances, and health & safety issues promptly

• Maintain detailed records of camp occupancy, inspections, incidents, and compliance audits

Reporting & Continuous Improvement

• Prepare regular reports on welfare activities, employee feedback, and key welfare metrics

• Analyse trends in absenteeism, grievances, and employee satisfaction to identify improvement areas

• Recommend enhancements to welfare programs, facilities, and policies

• Stay informed on updates to UAE Labour Law and employee welfare best practices

Candidate Requirements

• Bachelor’s degree in Human Resources, Business Administration, Management, or a related field

• 10+ years of experience in employee welfare, HR, or employee relations within the UAE or GCC

• Strong knowledge of UAE Labour Law and labour welfare regulations

• Experience managing employee benefits, insurance, and health & safety initiatives

• Excellent interpersonal, communication, and conflict-resolution skills

• High level of discretion and confidentiality

• Strong organisational, documentation, and reporting abilities

• Experience supporting large-scale or multinational operations in the UAE

• HR, labour law, or occupational health & safety certification is an advantage

• Familiarity with employee engagement platforms and wellness program management

About the Company

Guildhall is one of the most respected HR and headhunting consultancies in the MENA region. With extensive expertise in regional HR and recruitment, Guildhall partners with leading organisations across MENA and Asia-Pacific to deliver tailored, high-impact talent solutions.