Job Type: Full Time
Location: Dubai, UAE
Industry: Management Consulting / Serviced Office Operations
Job Function: Administration & Front Office
Gender: Female
Nationality: Open
Salary: Competitive (based on experience)

Role Overview

On behalf of our client, TGC Consulting is seeking a professional and customer-focused Receptionist (Russian Speaker) to manage front office operations and deliver a premium client experience within a corporate serviced environment in Dubai.

The role requires a highly organized individual with strong administrative skills, excellent communication abilities, and experience in hospitality, front office, or serviced workspace operations.

Key Responsibilities

Client Experience & Front Office Operations

• Act as the first point of contact for all visitors, clients, and inquiries, ensuring a professional and welcoming experience.

• Manage reception desk operations including call handling, visitor greetings, scheduling, printing, secretarial services, and meeting room coordination.

• Support both virtual and physical office clients by executing service requests accurately and in a timely manner.

Centre Presentation & Housekeeping Coordination

• Maintain high presentation standards across meeting rooms, lounges, reception areas, and serviced offices.

• Oversee daily opening and closing procedures, inventory levels, and office consumables.

• Coordinate with housekeeping and support teams to ensure cleanliness, organization, and brand consistency.

Administration & Documentation

• Maintain accurate client records, reception logs, CRM/ERP entries, and filing systems.

• Support client move-in and move-out processes and update administrative registers accordingly.

• Handle incoming and outgoing mail, courier services, catering requests, stationery management, and service charge documentation.

• Report maintenance and operational issues promptly to relevant teams.

Sales Support & Revenue Enablement

• Promote centre services through upselling and cross-selling opportunities.

• Manage meeting room inquiries, bookings, and coordination before and after client engagements.

• Support sales tours by delivering professional reception presentations and a high-quality client interface.

Compliance, Safety & Facility Support

• Adhere to internal operational policies, safety procedures, and compliance requirements.

• Coordinate with onsite vendors and contractors and escalate issues as required.

• Participate in safety drills, maintain first-aid readiness, and support emergency procedures.

Requirements

• Minimum 4 years of experience in front office, hospitality, customer service, or serviced workspace operations (UAE experience preferred).

• Strong customer service background with excellent administrative accuracy and process compliance.

• Fluent in Russian and English (mandatory).

• Proficient in Microsoft Office and professional email communication.

• Well-presented, organized, and able to multitask in a fast-paced corporate environment.

About the Company

TGC Consulting is a Dubai-based Human Resources Solutions provider offering tailored Recruitment and HR Outsourcing services across the Middle East.

More than a recruitment firm, TGC Consulting acts as a strategic talent partner, delivering Executive Search, Permanent Recruitment, Emiratisation & Saudization, Contract Staffing, and RPO solutions. With deep industry expertise, the firm supports organizations in aligning exceptional talent with business objectives.